If you are talking about the my passport drives smartware nonsense, they have both a vcd manager and firmware upgrade available to download. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Wd smartware virtual cd manager is an application developed by western digital to help you manage the use of the vdc virtual cd. Ablegrid compatible replacement mains usb pc cable for wd my book essential external hard drive 4tb 3tb 2tb 1tb compatible parts 12v 2a ac adapter charger power cord. Hi, i just purchased a 2tb western digital my book essential external drive. This update does not work on my book for mac, my passport for mac or my book studio. What would you do if you need to remove wd smartware 1. This free program is an intellectual property of western digital. I have a western digital my passport ultra external hard drive. You can schedule backups for when your computer is idle or choose automatic, continuous backup to instantly save files when they are added or saved. To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of people are still doing this. I have two probably three soon my passport essential.
For windows, go to the start menu and select windows update. I dont like having preinstalled software on my drive when i didnt ask for it. Memeo autobackup 30day trial is an easy, onetime setup, backup. Tech issue 30 by deenar press and publishing issuu. Wdbaaf6400ebk my book essential enclosure pdf manual download. Uninstall old wd backup software external drives for pc. Learn how to erase a wd external hard drive with wd drive utilities below. Transfer a fulllength hd movie in a fraction of the time it takes with usb 2. My book western digital opslaan western digital store. This will show you how to how to disable the western digital vcd & smartware on mypassport or mybook. Wd my book essentials driver for windows download the drive is the same height as its predecessor 6. View online or download western digital wd smartware user manual. How to erase wd my passport external hard drive in windows.
Wds new my book essential and my book for mac external hard. External hard drives free delivery possible on eligible purchases. Before that it was working perfectly on both computers. Wd smartware for windows cnet download free software. Check out this tutorial to see how exactly to completely remove wd smartware 1. Download wd smartware pro trial version wd support. It sits there and indicates it is progressing, but no change. I use wd smartware to backup files from my primary desktop machine running windows 7 and i also store other files on the external drive separate from the smartware backup files. Wd smartware software a visual control center with a single screen view of all your data. Wd smartware installer is a program developed by western digital technologies. I have an idea about my password but i cant remember it exactly. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Should i remove wd smartware installer by western digital. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd.
If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. I went to the wd knowledge base site to find out how to get rid of the thing and read that wd did not know how to get rid of it, but was. Wd smartware quick view free download windows version. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Connect your hard drive that you want to remove wd unlocker from. Took wd device to best buy, and geek squad verified that it was functioning correctly but on an xp machine i. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. How to unlock a wd external drive without a password.
Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. Wd smartware is a program that automatically backs up photos, music, video and data files to an external hard drive. Western digital enables new smartware software on my book essential drives. I just purchased an my book essential and i am very confused in how to use it. Youre in control wd smartware software is also a control center for your external drives.
Get beep when connecting and disconnecting, but no other indication that system knows device is there. How to disable the western digital vcd smartware on mypassport. The hard drive hasnt fallen down or been physically damaged in any way. Wd smartware pro provides you with the flexibility to select the files you want to back.
How do you remove the wd smartware virtual cd drive from. I have a 250gb my book from a few years ago, and just purchased a 1 tb my book essential, and installed the smartware. This will enable you to search the smartware area for a key sector. Downloadsdownload drivers, software, and updates for your wd product. How can i access the original answered by a verified tech support specialist. System not recognizing wd external usb drive mybook. Remove wd unlocker partition from wd my book super user. Wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. Wd smartware, a software developed by western digital technologies, inc. Wd has posted the steps to remove the smartware and its vcd, mac or. Western digital, wd, the wd logo, my book and my passport are registered trademarks and my passport essential. How do i reset the password my book essential, wd smartware software. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. When i spoke to wd a few weeks back, they were pretty adamant about erring on the side of total security.
Cant remove smartware on western dig apple community. My book essential wdbaag0010hch, my book essential wdbaag0020hch, my book essential wdbaag6400ech. This booklike shape takes up minimal space on your desk and allows two or. Remove wd smartware expert guide to help you uninstall. Wd drive utilities is the software provided by wd which allows users to register the drive, set drive timer, run diagnostics as well as perform a drive erase. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Remove wd smartware from your western digital passport or mybook let me teach you something if youve purchased a western digital passport or mybook drive in the past little while ive recently bought 3, youve no doubt run into the western digital smartware. How do i remove a mybooks wd smartware virtual cd from my. Wd passport essential, and smartware removal pc storage.
If your product is not listed above, please visit the product page. I have a wd mybook essential 2tb external hard drive. Fortunately, i have an older backup of my desktop files including wd smartware files and windows file etc. Whether youre using a my passport, my book or even my cloud, wd smartware provides.
Tried on my wifes laptop, also running windows 7, same results. Worked okay for a day or two after connecting, now nothing. Once installed, smartware will scan your computer defaults to drive c. Wd smartware visual backup software provides a visual display of your backup as it happens so you know your data is safe.
I have tried it on a laptop with windows 7 and on a destop pc with windows xp, it doesnt work. Western digital enables new smartware software on my book. The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud mirror, my cloud pr2100, my cloud pr4100. To uninstall wd unlocker, you would need to have wd security installed. Delete smartware backup start new smartware backup no. Western digital my book essential 2 tb with a power button and. From it you can back up, retrieve, and secure your files.
My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. However, my understanding is that the key is stored in the discware. Run wd vcd removal software on my new my book for mac, says i need a firmware update, so read up on it and download it, and run the firmware update. After looking at the software instructions for wd smartware it looks like this. I have been using wd smartware to create backups of my pc. Wd smartware pro automatic backup software offers an easy way to back up and protect your important files.
Unlocking the drive with the wd smartware software. External hard drive usb cable ac adapter wd smartware pro software quick install guide. When i plugged it into my mac, i installed the smartware software thinking that i would be able to remove it with the virtual cd manager. How do i remove this smartware software from my drive. It would be nice if i can remove this smartware from my drive. And if so, and once uninstalled, can i just delete the auto run, and windows tools, and original backup files in the 250. If you asking to completely remove the vcd, that not possible since it built into the firmware.
It installed a pointless virtual cd drive on my system. Dubbed the pr2100 and pr4100 the latest my cloud with wd smartware pro 15 oct 2015 well anyone that meets the specs will do however 7 1 q my download station can not download or bt. How to fix wd my passport access denied in windows 1087. Uninstall wd smartware from my book essential external. Thank you for your interest in evaluating wd smartware pro. For mac, go to the apple menu and select software update. How to back up a windows computer with wd smartware. I can go ahead and uninstall the old wd backup software and wd diagnostics, cant i.
All in all, smartware makes automatic backups simple and painless. How to unlock a wd external drive without a password ccm. I want to delete the existing smartware backup files and start a new smartware backup of my desktop machine. How to remove auto unlock drive for this user external. My book essential hard drive is not recognized by windows. To quickly and effectively remove all remnants of wd smartware from the windows registry and optimize your computer performance, it is highly recommended that you download. Disconnect all other external drives from the computer except one my book or my passport. Wd smartware software user manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices. To download the software, please fill out the form below. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. View and download western digital wdbaaf6400ebk my book essential user manual online.